Cookie Policy
Effective Date: January 1, 2025
Thank you for visiting CareDash Pro (the "Website"). This Cookie Policy (the "Policy") describes the types of technologies that help CareDash Pro ("Company", "us", "we", or "our") to achieve our purposes when you visit the Website and use the products, features, materials, and services we offer (collectively with the Website, the "Services").
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
The Website uses Trackers managed directly by the Company (so-called "first-party" Trackers) and Trackers that enable services provided by a third-party (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Company or the relevant provider. Some of them expire upon termination of the User's browsing session.
Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.
1. Strictly Necessary Cookies
The Website uses so-called "technical" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service. These include:
- Authentication cookies to keep you logged in
- Session cookies to maintain your session state
- Security cookies to prevent fraudulent activity
- Load balancing cookies to ensure optimal performance
2. Performance and Analytics
The Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC ("Google"). Google utilizes the Data collected to track and examine the use of the Website, to prepare reports on its activities and share them with other Google services.
- Personal Data processed: Tracker and Usage Data
- Place of processing: United States
- Privacy Policy: Google Privacy Policy
- Opt Out: Google Analytics Opt-out
3. Functional Cookies
These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- User preference cookies (theme, language, display settings)
- Feature enablement cookies
- Personalization cookies for customized experiences
4. Third-Party Services
In addition to what's specified in the descriptions within each of the categories above, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information in the linked privacy policies of the respective third-party providers or by contacting the Company.
Firebase (Google LLC)
We use Firebase for authentication, database, and hosting services. Firebase may set cookies to manage user sessions and provide analytics.
- Personal Data processed: Tracker, Usage Data, and Authentication Data
- Place of processing: United States
- Privacy Policy: Firebase Privacy
Vercel (Vercel Inc.)
Our Website is hosted on Vercel, which may use cookies for analytics and performance monitoring.
- Personal Data processed: Tracker and Usage Data
- Place of processing: United States
- Privacy Policy: Vercel Privacy Policy
5. How to Manage Preferences
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
- Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
- Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
- It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User's initial consent.
- Other Trackers in the browser's local memory may be cleared by deleting the browsing history.
6. Browser Cookie Settings
Users can find information about how to manage Cookies in the most commonly used browsers at the following addresses:
7. Advertising Industry Opt-Outs
Notwithstanding the above, Users may follow the instructions provided by the following services to manage advertising-related tracking preferences:
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
8. Definitions
Personal Information (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through the Website (or third-party services employed in the Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use the Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using the Website who, unless otherwise specified, coincides with the Data Subject.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User's device.
9. Legal Information
This cookie policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation) and the California Consumer Privacy Act (CCPA).
This policy relates solely to the Website, if not stated otherwise within this document.
10. Data Controller
CareDash Pro is the Data Controller for the processing described in this Cookie Policy.
- Email: privacy@caredashpro.com
- Support: support@caredashpro.com
11. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Cookie Policy periodically.
12. Contact Us
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Company should they wish to receive any further information on the use of such technologies by the Website.
- Email: privacy@caredashpro.com
- Support: support@caredashpro.com
For more information about how we handle your personal data, please see our Privacy Policy. For terms governing your use of our platform, please see our Terms of Service.